I learned that there are multiple
ways to handle conflict. We all have a
default way that we handle conflict which may be completely different from our
neighbor or co-workers way to handle conflict.
We need to find what works for that individual. I learned that conflict isn't always a bad
thing. Many times when we have a
conflict in one part of our life it can spill over into other parts of our
lives.
I
really liked the activities associated with this section. The discussion was a great forum to be able
to express our different opinions about conflict and certain types of
communication that are involved with conflict.
It was a great way to see how differently people view and perceive
conflict and to help remember that this is the way it will be in the
workplace. I also liked the movie “The
Guardian.” It was a wonderful depiction
of conflict and the ways that different people can view and deal with conflict
and think that others don’t understand what they are going through.
I will
utilize the information I learned by making sure I use effective communication
techniques when I'm involved in a conflict with a coworker or someone at
work. I need to realize what battles are
worth fighting for. I need to make sure
that I stick up for myself and not let people walk over me. And I will be able to know that while we
might all be working toward a common goal, many people will have different
approaches to getting there.
As much
as we would rather just think positively and believe that everything will just
work out, it is necessary to know that conflict is everywhere around us. Perception is a big part of conflict and
being willing to work with other is important.
I have learned techniques that will be able to help me deal with
conflict in the future.
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