Tuesday, April 12, 2016

Conflict Resolution

I learned that there are multiple ways to handle conflict.  We all have a default way that we handle conflict which may be completely different from our neighbor or co-workers way to handle conflict.  We need to find what works for that individual.  I learned that conflict isn't always a bad thing.  Many times when we have a conflict in one part of our life it can spill over into other parts of our lives. 
                I really liked the activities associated with this section.  The discussion was a great forum to be able to express our different opinions about conflict and certain types of communication that are involved with conflict.  It was a great way to see how differently people view and perceive conflict and to help remember that this is the way it will be in the workplace.  I also liked the movie “The Guardian.”  It was a wonderful depiction of conflict and the ways that different people can view and deal with conflict and think that others don’t understand what they are going through. 
                I will utilize the information I learned by making sure I use effective communication techniques when I'm involved in a conflict with a coworker or someone at work.  I need to realize what battles are worth fighting for.  I need to make sure that I stick up for myself and not let people walk over me.  And I will be able to know that while we might all be working toward a common goal, many people will have different approaches to getting there. 

                As much as we would rather just think positively and believe that everything will just work out, it is necessary to know that conflict is everywhere around us.  Perception is a big part of conflict and being willing to work with other is important.  I have learned techniques that will be able to help me deal with conflict in the future.  

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